Thursday 17 June 2021

Rich Text Editor “Object reference not set to an instance of an object.” Issue



 There are situation, where on the click of show editor button for RTE field on an item may get issue as 

Rich Text Editor “Object reference not set to an instance of an object.” yellow screen error as popup


To resolve this issue there are few approach to verify (is there any item missing in CORE DB)

Apporach-1:
In Sitecore CMS, switch to Core db from right botton (Desktop view screen).
After that go to path /sitecore/system/Settings/Html Editor Profiles and verify that all expected RTE items exist or not?

Can check number of RTE items from working same instance (from other upper env, dev instance).

If any mismatch, then create package from there and installed at target instance.

IT works for me.

Apporach-2:


and see issue, if it works then approach 1 will be the fix.


Hope this will.

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